Google Message Security for Google Apps Administration Gu Manual do Utilizador descarregar pdf (Página 376)

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376 Message Security for Google Apps Administration Guide

Common Log Search Scenarios

The most common search scenarios are presented below. Each section presents

a list of the queries you’ll need, instructions for running the searches, and tips on

interpreting search results.

What happened to an inbound message?

Common answers include:

• The message was delivered to the recipient server.

• The message was quarantined or bounced by a filter.

• The sender connection may have been blocked by Connection Manager.

To track an inbound message, follow these steps:

1. From the Log Search tab, run the following query:

• Enter the sender’s email address in the From field.

• Select Inbound for the Direction.

• Select a time range that matches the time the message was sent.

• Click Search.

Note: You can narrow your search by also including the recipient’s email address,

the Sender MTA (IP address), and the Disposition in your query.

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