Google Apps for Work Manual do Utilizador descarregar pdf (Página 52)

Phase 1: Core IT

Deliver and evaluate Core IT training

Time frame: Weeks 2–4

What and why: During this phase, you launch your user learning

center site with all of your training materials and deliver the first

courses for

your project. Courses typically delivered during Core IT:

• Google Apps for IT Administrators: A course to teach IT

Administrators key tasks related to managing services in

Google

Apps, such as using the Google Apps Control Panel and

provisioning accounts.

• Gmail and Calendar Basics: A course to teach all users basic tasks

in Gmail and Calendar including composing and replying to

messages, managing their inbox, and managing calendar events.

The result: Your Core IT users are primed, trained, and ready to

switch to Google Apps.

“Change management is the glue

that holds together a great Google

Apps deployment.”

—Tony Bianco, President,

Cloud Computing Division,

Onix Networking

Onix Networking is a Google Apps Enterprise

Partner based in the United States.

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Google Apps for Work Manual do Utilizador Página 52