Google Apps for Work Manual do Utilizador descarregar pdf (Página 56)

Phase 2: Early Adopter

By the end Early Adopter phase, a cross-section of your users

(typically 5–10%) begin to use Google Apps

. This includes your

Google Guides so they can gain experience with the new services.

For the Change Management team, these are the key tasks:

• Deliver communications and training for

your first business users—

Early Adopters—as they move to Google Apps

• Launch your marketing campaign to the entire company

• Kick off your Google Guides program

• Gather feedback and input fr

om your Core IT users

This Early Adopter phase should be your

“dress rehearsal” for your Global

Go-Live.

Task

Time frame (by phase & week number)

Core IT Early Adopter Global Go-Live

1 2 3 4 5 6 7 8 9 10 11 12 13

Launch your marketing campaign

5 6 7 8 9

Send key messages to users

5 6 7 8 9

Complete training materials for users

Start your Google Guides program

7 8

Deliver & evaluate training

7 8

Assess team change impacts

7 8 9

Go-Live 8

What else is happening?

During the Early Adopter phase, the Project Management and Technical

Configuration teams will:

• Provision Early Adopters on Google Apps

• Configure your Google Apps services (such as Gmail) and settings

• Set up Early Adopters to use Gmail

• Pilot help desk operations and support for Google Apps

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Google Apps for Work Manual do Utilizador Página 56